Refund and Return Policy
Effective Date: August 26, 2026
Last Updated: August 26, 2026
1. Overview
Thank you for supporting Bl00dina.com ("we," "our," or "us"). We strive to ensure you are completely satisfied with your purchase. Because our store offers distinct types of products, including print-on-demand apparel, fine art prints, hand-shipped original artworks, and custom commissions, our return and refund policies vary depending on the item category.
2. Policy by Product Category
A. T-Shirts & Apparel (Print-on-Demand via Printify)
Our apparel items are custom-printed on demand at the time of purchase through our fulfillment partner, Printify.
Size Issues & Buyer’s Remorse: Because each garment is produced specifically for your order, we do not offer returns, exchanges, or refunds for incorrect size choices, buyer’s remorse, or customer address errors. Please review our sizing charts carefully before placing an order.
Damaged or Defective Items: If your garment arrives damaged, misprinted, or with a manufacturing defect, please contact us within 30 days of delivery with photos of the item and packaging. We will gladly arrange a free replacement or a full refund.
B. Fine Art Prints (Fulfilled via INPRNT)
Our fine art prints are produced, packaged, and shipped directly by our printing partner, INPRNT.
Damaged or Lost Shipments: If your art print arrives damaged during transit or fails to arrive, please contact INPRNT customer support directly or email us within 14 days of estimated delivery with proof of damage. Replacements or refunds will be handled in accordance with fulfillment terms.
C. Original Artworks (Shipped Directly by the Artist)
Original paintings, drawings, and unique physical artworks are packaged and shipped directly from our studio.
14-Day Return Right: You may request a return for original artwork within 14 days of delivery. To be eligible, the artwork must be returned in its exact original condition and in its original protective packaging.
Return Shipping & Insurance: Unless the artwork arrived damaged, the customer is responsible for all return shipping costs, including tracked shipping and full insurance coverage. Refunds are issued once the artwork is received and inspected.
Damaged Originals in Transit: If an original artwork arrives damaged, please notify us within 48 hours of delivery with clear photographs of the damage to both the artwork and the outer box. Keep all packaging materials for insurance verification.
D. Custom Art Commissions (Non-Refundable)
Custom artwork commissions represent a collaborative process and a personalized service tailored exclusively to the client.
Strict Non-Refundable Policy: All deposits, progress payments, and final balances paid for custom commissions are 100% non-refundable once work has commenced.
Cancellation: If a commission is canceled by the client prior to completion, any deposits paid will be retained to cover time, labor, and materials invested up to the date of cancellation.
3. How to Report Damaged or Defective Items
If you receive a defective or damaged product in any category, please email us at contact@bl00dina.com with the following information:
Your order number and full name.
A description of the issue.
Clear photograph(s) showing the damaged product and the exterior shipping packaging.
4. Order Cancellations
Because Print-on-Demand (Printify) and INPRNT orders enter automated production shortly after purchase, print and apparel orders cannot be canceled or modified once submitted. For original artworks shipped directly by us, order cancellation requests may be accepted only before the item has been dispatched.
5. Refund Processing
Approved refunds are credited back to your original payment method (Stripe, PayPal, Apple Pay) within 5 to 10 business days, depending on your financial institution's processing timelines.
6. Contact Us
For any questions regarding returns, damaged goods, or refunds, please contact us at:
Business Name:Bl00dina.com
Email: contact@bl00dina.com